Terms and Conditions
Last updated: April 2026
These Terms and Conditions ("Terms") govern your use of Variation Tracker (the "Service"). By creating an account you agree to these Terms. Please read them carefully.
1. The Service
Variation Tracker is a software-as-a-service (SaaS) tool that allows contractors and construction businesses to record variations, request client sign-off, and generate documentation. We provide the Service on a subscription basis.
2. Your account
You must be at least 18 years old and a business user (sole trader, partnership, or limited company) to use the Service. You are responsible for keeping your login credentials secure and for all activity that occurs under your account. If you suspect unauthorised access, contact us immediately at hello@variationtracker.co.uk.
3. Acceptable use
You agree not to:
• Use the Service for any unlawful purpose or in breach of any regulation.
• Upload content that is fraudulent, defamatory, or infringes third-party rights.
• Attempt to reverse-engineer, copy, or resell the Service.
• Use automated tools to scrape or overload our systems.
We reserve the right to suspend or terminate accounts that breach these rules.
4. Your data
You own the data you enter into Variation Tracker. We process it on your behalf to provide the Service. You are responsible for ensuring that any personal data you upload (for example, client contact details) is handled lawfully under UK GDPR. See our Privacy Policy for how we handle your data.
5. Subscription and billing
Access to the Service may require a paid subscription. Pricing is displayed in the app. Subscriptions renew automatically unless cancelled before the renewal date. Refunds are handled in accordance with our Billing & Cancellation Policy. We reserve the right to change pricing with 30 days' notice.
6. Availability and support
We aim to keep the Service available at all times but cannot guarantee uninterrupted access. We may carry out maintenance which temporarily affects availability. We will give reasonable notice where possible. Support is provided via email at hello@variationtracker.co.uk.
7. Limitation of liability
To the fullest extent permitted by law, Variation Tracker is not liable for:
• Loss of profits, contracts, or business opportunities.
• Loss or corruption of data caused by your actions or third-party failures.
• Any indirect or consequential loss arising from use of the Service.
Our total liability to you in any 12-month period shall not exceed the fees you paid to us in that period. Nothing in these Terms limits liability for death or personal injury caused by our negligence, or for fraud.
8. Intellectual property
The Variation Tracker software, design, and branding are our intellectual property. We grant you a non-exclusive, non-transferable licence to use the Service for your business purposes. You may not copy, modify, or distribute any part of the Service without our written consent.
9. Termination
You may close your account at any time from within the app or by emailing us. We may terminate or suspend your account if you breach these Terms. On termination, your data will be handled as described in our Privacy Policy.
10. Governing law
These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
11. Changes to these Terms
We may update these Terms from time to time. We will notify you of material changes by email or in-app notice at least 14 days before they take effect. Continued use of the Service after that date constitutes acceptance of the updated Terms.